Shipping policy

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times:

• UAE: 5–10 business days
• International Orders: 7–20 business days

Shipping times may vary depending on customs clearance and courier services.

Tracking Information

Once your order is shipped, tracking details will be provided via email or WhatsApp.

Shipping Delays

Unexpected delays may occur during holidays, customs inspections, or high-demand periods.

Incorrect Address

Customers are responsible for providing the correct shipping address. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during shipping, please contact us within 3 days of delivery.

Contact

For shipping-related questions, contact our support team through our website or email support.